Wharton Undergraduate Coronavirus FAQ

As we adjust to the changes of moving to a virtual campus for the rest of the semester, we know that you have questions. Please visit coronavirus.upenn.edu for up-to-date information and resources for the Penn community, including student FAQ and international student FAQ pages.

Additionally, Wharton undergraduates are encouraged to watch for new announcements via email as well as updates to this FAQ.

Advising and Support

How can I meet with my academic advisor?

All advising interactions will move to video or phone starting March 16. Instead of hosting in-person quick questions, we will post expanded appointment availability during advance registration. The schedule for posting those appointments is as follows:

Friday, March 13 – Appointments posted for March 23-27
Friday, March 20 – Appointments posted for March 30-April 3
Friday, March 27 – Appointments posted for April 6-10

In the appointment scheduler, you will have the option to choose phone or video. Instructions on how to connect will be included in your appointment confirmation message.

As always, you may also reach out to your advisor via email with any questions that you have.

Note: Students who have existing appointments for March 16-20 will be contacted individually to switch to video or phone meetings.

How can I meet with Wharton student life?

The team is available via email and will be offering virtual office hours starting Monday, March 30. They can answer co-curricular questions, refer students to resources, and address questions or concerns related to the specific areas highlighted under each staff member below:

Grace Conte, Associate Director | gconte@wharton.upenn.edu
Cohorts | first-year programming | Sophomore Experience
Book appointment: Monday 10-11:30am | Tuesday 1-4pm | Wednesday 1:30-4pm | Thursday 10:30am-12:30pm | Friday 10am-12pm

Aman Goyal, Associate Director | goaman@wharton.upenn.edu
Graduation | junior and senior programming | GUIDE | business fraternities
Book appointment: Tuesday 1-5pm | Wednesday 1-5pm | Thursday 1-5pm

Lee Kramer, Director of Student Life | lkramer@wharton.upenn.edu
Wharton clubs | WIP | WIEP | general student life concerns
Book appointment: Tuesday 2-5pm | Wednesday 2-5pm | Thursday 2-5pm | Friday 1-3pm

Will CAPS services be available for the rest of the semester?

CAPS remains available to students. Services may be performed via phone or video conference, with limited in person availability. If a student is a current client, their counselor will communicate with them about their needs moving forward. Please refer to the CAPS website for additional information.

Will Career Services be available for the rest of the semester?

Penn Career Services advisors will still be available via phone and video. Please see the Career Services website for additional information.

Pop-Ins will continue as résumé and cover-letter reviews rather than one-on-one conversations with peer career advisors. You can email your résumé and/or cover letter, as well as any important information or questions, to Robin Chakrabarti at robincha@upenn.edu and your documents will be reviewed by our peer advisors shortly.

Will the Writing Center be available for the rest of the semester?

The Marks Family Writing Center will be providing one-on-one online writing consultations for undergraduates across the four schools beginning Monday, March 23, at 9 a.m.. They will have over 50 well-trained undergraduate peer tutors providing 200+ hours of tutoring per week. Students can schedule an appointment here.  Appointments will be limited to one 45-minute session per week.

Students having issues accessing the online hours, should reach out to Dr. Stacy Kastner, Associate Director of the Writing Center.

Will the Weingarten Center be available for the rest of the semester?

The Weingarten Center staff is working remotely but continues to support students by providing academic assistance through virtual platforms and by overseeing implementation of accommodations for students with disabilities.

Virtual Appointments

You can schedule 50-minute individual appointments with a learning instructor by calling 215-573-9235 or emailing vpul-lrcmail@pobox.upenn.edu if you have any trouble connecting with us by phone. Please be ready to share your availability. Once scheduled, you’ll receive a BlueJeans meeting link.

Virtual Drop-Ins

The center is offering 25-minute ‘drop-ins’ Monday through Friday, 12 noon – 3 p.m. ET. Just call 215-573-9235. Once signed up, you’ll receive a BlueJeans meeting link.

Learning Strategies Workshops

This week, the center is rolling out the following virtual workshops:

  • Refresh Your Semester Plan – Monday, 4/6 @ 4:30 p.m. EST and Thursday, 4/9 @ 11 a.m. EST – Register
  • Strategies for Successful Remote Learning – Tuesday, 4/7 @ 4 p.m. EST and Wednesday, 4/8 @ 12 noon EST – Register
  • Multiple Choice Exam Preparation – Thursday, 4/9 @ 4 p.m. EST and Monday, 4/13 @ 12 noon EST – Register

Resources for Remote Learning

Finally, the center has updated our Resources for Remote Learning page and created an interactive module on Proactive Time Management for Learning Online.

How do I connect with a Penn Abroad advisor?

For the remainder of the semester, Penn Abroad is offering a number of ways to connect, have an advising session, and learn more about global opportunities. While the Penn Abroad office is not currently offering in-person meetings, they will remain operational during regular business hours, Monday through Friday, 9:00 am-5:00 pm ET. Visit the Penn Abroad website for more information.

How do I connect with ISSS?

ISSS advisors are still working to respond to students’ immigration-related questions and concerns. Students are encouraged to review the ISSS COVID-19 FAQ and have the option to make a virtual appointment with an ISSS advisor.


Are academic deadlines changing for the semester?

Due to the delayed start of courses post spring break, some deadlines have changed. Revised academic deadlines for the semester for full-credit classes are as follows:

  • Last day to change grade type is now April 13 2020
  • Advance registration for fall 2020 is now April 14-24, 2020
  • Last day to withdraw from a course is now April 13, 2020

Updated deadlines for second-half-of-the-semester 0.5 CU courses can be found here.

Please note, past deadlines, such as drop, have not changed.

What can I do to prepare for working and learning remotely?

Remote courses will utilize a range of techniques and structures, but will largely use BlueJeans virtual meeting technology for delivery purposes. Wharton Computing recommends that you go to meetings.wharton.upenn.edu on the device you plan to use for your Wharton classes (desktop, laptop, tablet, or mobile device with internet access) and log in with your PennKey to activate your Virtual Meetings account.

You can find more information and tips for attending classes and doing class work remotely in this Wharton Computing article.

Please contact Wharton Computing’s Student Computing team for help with any technology issue or questions. To open a support ticket or initiate a live chat with their tech reps visit: computing.wharton.upenn.edu

What if I have trouble adjusting to learning online or need special accommodations?

Weingarten Learning Resources Center services are available to all Penn students. Please reach out to to the center  to find the resources you need to to be successful this semester: +1.215.573.9235 or vpul-lrcmail@pobox.upenn.edu. Disability-related inquiries can be directed to vpul-sdsmail@pobox.upenn.edu.

How will courses be graded?

The University has decided that all undergraduate students may choose to designate ANY course pass/fail for the spring 2020 term – including courses satisfying requirements such as concentration/major, business fundamentals, and general education. You may take as many of your spring 2020 courses pass/fail as you choose, and you will have until the end of the day on April 13 to change your grade type in Penn InTouch. Visit our Pass/Fail Grading FAQ for helpful information.

Please also note the following:

  • You must “opt in” to this expanded pass/fail option.
  • Any courses taken on a pass/fail basis during spring 2020 will not count against the total number of courses you may take pass/fail according to Wharton or other schools’ policies.
  • ISSS has confirmed that taking all classes P/F this semester will not impact international students’ visa status. For other relevant information, please see the FAQ for international students.

How do I change my grade type to pass/fail?

You can find directions to change your grade type in Penn InTouch here. We also recommend that you review our Spring 2020 Pass/Fail Grading FAQ.

Please note that the Registrar’s Office is still in the process of updating all courses, so that they can be changed to pass/fail. If you are not able to change a course in Penn InTouch, please check the system again next week.

Can I register for a course if there is a time conflict?

You may not register for more than one class in a designated class period, even if online courses are asynchronous. MGMT 198 is the only exception.

Will I be able to access library resources?

COVID-19: Libraries Policies and Information provides the most up-to-date information. Penn Libraries also has created a guide to virtual services and online materials. From identifying online sources for a research assignment to providing Canvas support for online classes, librarians are available and ready to help.

Specific to Lippincott Library:

  • Research Services – Lippincott librarians will be working remotely. You can contact them via the Ask a Question form on the Lippincott Library homepage. For live help, make an appointment or chat, also available from the Lippincott homepage.
  • Collections – While most of our collections are available in digital format, because the library is physically closed, there are resources including Bloomberg and Morningstar Direct, that are not currently accessible. Lippincott librarians are actively working with vendors on alternative access options. The Penn Libraries physical collections will be unavailable until further notice.
  • DocDel@Wharton – The librarians will continue retrieving and delivering journal articles and chapters available through our digital subscriptions. With the building closed, they are unable to scan materials from their print collection and can’t reliably obtain materials from institutional partners.  Due dates will be extended for books from institutional partners that are currently due before the end of the semester. Please email docdel@wharton.upenn.edu to extend due dates.

If you have questions, please reach out to me or any of the Lippincott librarians. Thank you for your patience and understanding. 

Is there somewhere I can access digital course materials?

The Penn Bookstore has announced that for the remainder of the semester, Penn students will have access to an expansive catalog of eTextbooks through Barnes & Noble’s collaboration with VitalSource.

Many leading publishers have contributed to making the digital versions of their textbooks available through the VitalSource platform, which provides an easy-to-use interface for searching and downloading course materials. Although certain specialized materials may not be available (e.g. custom titles, interactive materials that require access codes, quiz/test materials), the list of titles is quite extensive, and we encourage all Penn students to explore the benefits of this important resource.

The Penn Libraries also has created a guide to virtual services and online materials. From identifying online sources for a research assignment to providing Canvas support for online classes, librarians are available and ready to help.

VitalSource is available for free to all Penn students, undergraduate and graduate. To access the site, use your PennKey to log on to Campus Express Online and select Free Digital Textbooks from the menu at the top left, or by clicking on the Free Digital Textbooks info box in the center of the page. Once there, you will be able to navigate to VitalSource, at which point you will need to use your upenn.edu email address to create an account that will allow you to access the digital publications.

If you have questions about how to use this service, contact ceohelp@pobox.upenn.edu.

Campus/Student Life

Will Huntsman Hall and other Wharton buildings be closed to students?

Yes, Wharton buildings will be closed to students and visitors for the remainder of the semester.

Are Wharton club and sponsored student group activities cancelled for the semester? What about division-sponsored events?

Yes, like all other in-person campus events, club and student groups activities and events as well as division-sponsored events have been cancelled for the semester. However, clubs and student groups are being encouraged to engage with each other online and hold regular meetings virtually. Student organizations should reach out to their WUG Division staff liaisons to discuss further engagement strategies.

Is graduation cancelled?

March 16 – Message to the Penn Community on Major Changes to Commencement

To protect the health of graduates, their families, alumni, faculty, and staff—the highest priority in the face of this unprecedented coronavirus pandemic—the University is cancelling the May 2020 on-campus Commencement-related events.

Visit coronavirus.upenn.edu for the most up-to-date information.

I have financial, housing, travel, and/or property-retrieval questions.

Many issues like these affecting the student community and their families area being addressed through centralized communication by Penn. Please visit coronavirus.upenn.edu for up-to-date information and resources, including student FAQ and international student FAQ pages.

Where can I find resources to stay physically active while practicing social distancing

Campus Recreation has developed a remote resource hub to help keep the Penn community active and connected to favorite Philadelphia area studios, Penn alumni and more! 

How will we stay engaged as a community this semester?

While this is a new experience for everyone, our student life team and advisors are committed to keeping our students engaged, supported, and feeling part of the Wharton undergraduate community. Stay tuned for announcements and virtual opportunities throughout the semester.